Privacy Policy | WebWorksNZ

Privacy Policy

Effective Date: 1st April 2025

WebWorksNZ ("we", "our", or "us") is committed to protecting your privacy in accordance with the Privacy Act 2020 of New Zealand. This policy outlines how we collect, use, store, and share your personal information when you interact with our website webworksnz.co or use our services.

1. Collection of Personal Information

We collect personal information only where it is necessary for our functions and activities. This may include:

  • Contact details (such as your name, email address, and phone number)
  • Business information (if you engage with us as a client or partner)
  • Website usage data (such as IP address, browser type, pages visited, etc.)

We collect information directly from you when you:

  • Contact us through our website
  • Sign up for our services or newsletter
  • Engage with us through social media or email

We may also collect information automatically through cookies and tracking technologies (see Section 4).

2. Use of Personal Information

Your personal information may be used to:

  • Respond to your inquiries or requests
  • Provide and improve our services
  • Carry out business operations and communications
  • Meet our legal obligations

We will only use your information for the purpose it was collected, or for a directly related purpose you would reasonably expect.

3. Disclosure of Personal Information

We may share your information:

  • With trusted third-party providers who assist us with website hosting, email services, analytics, or support—under strict confidentiality agreements
  • When required by law or to protect our rights or the rights of others

We do not sell or rent your personal information.

4. Cookies and Website Analytics

Our website uses cookies and similar tracking technologies to improve user experience and analyze site traffic. You can choose to disable cookies through your browser settings, but this may affect your ability to use some site features.

We may use third-party services such as Google Analytics to understand user behaviour, which may involve data being stored offshore. These providers must also comply with privacy and security standards.

5. Storage and Security

We take reasonable steps to ensure your personal information is:

  • Stored securely (using encrypted and access-controlled systems)
  • Protected from loss, unauthorised access, or misuse
  • Retained only for as long as necessary to fulfil the purposes for which it was collected

6. Your Rights

Under the Privacy Act 2020, you have the right to:

  • Access the personal information we hold about you
  • Request correction of your personal information
  • Complain about a privacy breach

To exercise these rights, contact us directly (see Section 9).

7. Cross-Border Disclosure

If your data is processed or stored outside New Zealand (e.g., via third-party service providers), we take steps to ensure those providers are subject to similar privacy protections as those required under New Zealand law.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website, and we will notify you of any significant changes.

9. Contact Us

If you have questions about this policy or wish to exercise your privacy rights, please contact:

WebWorksNZ
Email: [email protected]
Website: https://webworksnz.co

If you are not satisfied with our response, you have the right to contact the Office of the Privacy Commissioner.